FAQS

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a Manufacturer Factory?

Yes.We are the direct Manufacturer, ultimate Factory,Which has been specialized
in Packaging Industry for over 10 years experience since 2006

Do you accept customized size or custom printing?

Yes, Custom sizes and Custom printing are all available.

If I want to get a Quotation, what information need be provided to you?

Size(Width*Length*Thickness),Color and Quantity.

What is your samples policy?

Free for our exist stock samples or standard size samples.
Reasonable charge for special size and custom printing,

What is your Lead time or turn around time?

Usually, 2 days for the stock sizes we arrange productions regularly.
It will be around 15 days for custom size or custom printing order for the first time.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.